Local businesses deserve the same tools as the big chains.
The chain down the street has an app, a team managing its Google listing, and reminders that go out on their own. The barber working by himself has a phone that rings while he's mid-cut, and a customer who books somewhere else when nobody picks up.
That gap has nothing to do with talent. It's time and know-how. Revamp Local exists to close it, at a price a one-chair shop can actually afford.
Technology shouldn't be a tax on small business. It should give the owner their evenings back.
What we stand for
- 01
Your time belongs to your craft.
Owners should spend their hours on the work and the person in front of them, not answering texts at 11pm or chasing no-shows. We set things up so customers can serve themselves.
- 02
You own everything.
Every account is set up in your name. No long contracts, no software you rent from us, and nothing held hostage. If you ever leave, you leave with all of it.
- 03
One fair price, said out loud.
$297, one time. If a booking platform charges a monthly fee or texting costs, we tell you before we start. No surprise invoices and no upsells you didn't ask for.
- 04
Money that stays local.
When a neighborhood shop is booked solid, that money pays local rent, local wages, and local families. Helping one owner fill their chair is how we invest in Columbus.
Ten years of fixing how businesses reach their customers.
Ray Hughley started in 2014 as a field technician at AT&T, then moved into retail and business sales, helping companies choose and set up the phone, internet, and communication systems they ran on.
From there he joined fast-growing tech startups as an account executive, consulting with businesses on cloud contact centers and phone systems at InflowCX, and on AI-powered answering and intake at Smith.ai. The job was the same at every stop: sit down with an owner, find where customers are slipping through the cracks, and fix it.
Ray is also the owner and founder of Trimmio, a booking platform built for barbershops, salons, spas, and studios. Building it, he kept meeting owners who were great at their craft and losing customers anyway: missed calls, a Google listing nobody had touched in years, and no-shows with no reminder. Revamp Local is the hands-on answer. Instead of handing owners another tool to figure out, we sit down with them and set it up.
He lives in Columbus with his wife and four daughters, and he handles every Revamp Local setup personally.
- AT&TField technician, then retail and business sales
- InflowCXAccount executive, cloud contact center and phone systems
- Smith.aiAccount executive, AI answering and customer intake
- TrimmioOwner and founder, booking software for service businesses
- Revamp LocalFounder, hands-on setup for local appointment businesses
A note on Trimmio
Trimmio is one of the booking options we can set up, but we're not a sales channel for it. If Square, Booksy, Vagaro, or the tool you already use is the better fit, that's what we set up. You'll hear the costs of each option before you choose.
Let's get you booked while you work.
Book a free 15-minute call. We'll look at your listing together and show you exactly what we'd fix, even if you decide not to go ahead.
Ray Hughley, Founder